Frequently asked questions

Buying virtual numbers for SMS verification is legal in most countries. Using them to violate a service's Terms of Service (creating fake accounts, evading bans, mass account creation) is the user's responsibility — that's between you and the service in question, not us.

We comply with applicable laws in our jurisdiction and don't sell numbers in countries where doing so would be illegal.

We log what we have to: account email, balance changes, sessions you bought. We don't store the SMS contents after you've seen them — they're relayed in real time and not retained.

We don't sell or share data with anyone. Crypto payments mean we never see card or bank info.

Crypto payment is fast, doesn't require KYC, and works globally. It also keeps the user privacy proposition consistent — using a credit card to buy a "private" phone number kind of defeats the purpose.

We accept Bitcoin, Ethereum, Tether (USDT), USD Coin (USDC), BNB, Litecoin, Dogecoin, and 50+ others via OxaPay.

No — every number is single-use per app. After you've received the SMS for that service, the number is retired for that service forever.

If you need a permanent number for ongoing 2FA, this isn't the right service. Look at long-term virtual number providers like Google Voice, Twilio, etc.

Wait the full 15 minutes — sometimes carriers delay the message. If nothing arrives, your balance is automatically refunded in full and you can try a different country.

Different countries have different acceptance rates for different services. If a particular combination keeps failing, try a different country for that app.

Some services run number-type checks and may flag virtual numbers, especially the major messaging platforms. Acceptance varies by service and country.

In our experience, most services accept our numbers because they come from real mobile carriers. But there's no 100% guarantee — that's why our refund policy exists.